Equipping managers to navigate sensitive workplace conversations
This programme has been running successfully at SASH for over four years; re-commissioned each year because of positive reviews and recommendations from managers.
Unresolved performance or behaviour issues can have a negative impact at work. This workshop is a supportive space for managers to develop the insight and confidence to hold a constructive conversation. This includes understanding the anxieties associated with difficult conversations, strategies to avoid becoming hijacked by emotions and a reliable model for feedback that encourages clear communication.
“Very interesting and it made me look more at myself and the way I interact with other staff members when dealing with tricky situations”
“I have learnt more about how to tackle tricky conversations in a different way”